Privacy Policy

Effective Date: May 23, 2025

This Privacy Policy explains how The Best Transport Driver app collects, uses, and protects your personal information when you use our driver platform.

1. Information We Collect

• Personal Details: Full name, phone number, email address, and profile photo during registration.
• Login Credentials: Email and password to access your account securely.
• Vehicle Details: Vehicle type, registration number, and documents to match with suitable ride requests.
• Location Data: Real-time GPS location for navigation, ride tracking, and route management (via Google Maps integration).
• Ride Activity: Accepted jobs, start and end points, time, distance, and fare history.
• Chat Data: Messages exchanged with customers during rides.
• Wallet and Earnings: Ride income, transaction history, and payout summaries.
• Profile Ratings: Ratings and reviews provided by customers.
• Device Information: Device ID and IP address for fraud prevention and system performance.

2. How We Use Your Information

• To verify your identity and manage your account.
• To match you with rides that fit your registered vehicle type (e.g., truck, van).
• To provide turn-by-turn navigation and track trips live.
• To facilitate chat between drivers and customers during jobs.
• To display your wallet balance and ride summary.
• To maintain safety, improve app performance, and resolve customer support issues.
• To notify you of new ride requests, updates, and alerts via push notifications.

3. Data Sharing

We do not sell or rent your personal data to third parties. Your data is shared only with trusted services like payment processors and map services to operate the app.

4. Security

We use encryption, secure servers, and access controls to protect your information. However, no system is 100% secure, and we encourage you to use a strong password.

5. Your Rights

• You may update your profile, change your password, or request account deletion via the app.
• You can control location access through your device settings.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app or on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@besttransportdriver.com.